FileTax India

Privacy Policy

Last updated: December 2024

ITRwallah ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

  • Personal details: name, email address, mobile number
  • Tax documents: PAN, Aadhaar, Form 16, bank statements, and related documents you upload
  • Payment information (processed securely via Razorpay — we do not store card details)
  • Usage data: pages visited, features used (anonymized)

2. How We Use Your Information

  • To provide ITR filing services
  • To contact you regarding your ITR filing via WhatsApp, phone, or email
  • To process payments via Razorpay
  • To comply with legal and regulatory requirements

3. Data Security

All data is encrypted in transit using 256-bit SSL. Documents are stored on secure servers. We implement industry-standard security measures to protect your information.

4. Data Sharing

We do not sell or share your personal information with third parties except: (a) our CA team members who assist in filing, (b) Razorpay for payment processing, (c) when required by law.

5. Data Retention

We retain your data for 7 years as required by Indian tax laws. You may request deletion of your account by contacting us, subject to legal retention requirements.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at support@itrwallah.in for any privacy-related requests.

7. Contact

For privacy concerns: support@itrwallah.in

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